Returns & Exchanges
At Kari by Kriti, we want you to love your handcrafted home goods; however, if you are not completely satisfied, we offer returns or exchanges on eligible items within 14 days of delivery. All returned products must be in their original, unwashed condition with tags intact to ensure a smooth processing experience.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring the delicate artisanal fabrics are protected during transit.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing